Frequently Asked Questions

i98k FAQ — Find everything you need to know
right here

Questions that Myanmar players ask most often — covering deposits and withdrawals, football, Live Casino, and bonuses — are grouped and answered here.

This FAQ brings together over 20 of the most frequently asked questions in one place so you can get answers in no time without contacting i98k. You can read about withdrawal times, deposit methods, how to read football betting odds, and how to play Live Dealer games in the sections below. Click on a question to expand the answer.

Withdrawal


Bonus funds require a wagering requirement to be met before withdrawal. i98k's welcome bonus is 200%, and you must wager the bonus amount 15 times before bonus winnings can be withdrawn. For example — if you deposit 20,000 Ks and receive a 40,000 Ks bonus, you must wager 40,000 × 15 = 600,000 Ks before withdrawing. If you attempt to withdraw before completing the wagering requirement, the bonus will be forfeited.

At i98k, withdrawals are typically processed within 5 to 30 minutes of the request. For large amounts or cases requiring a secondary review, processing may take longer, but we aim to keep it under 30 minutes. If you have any issues, feel free to reach out via 24/7 Live Chat.

Yes, i98k's withdrawal service runs 24 hours a day, 7 days a week without interruption. Whether it's midnight (MMT) or a Sunday holiday, you can request withdrawals via KBZPay, Wave Money, AYA Pay, or CB Pay, and they are normally completed within 5–30 minutes. Our support team is on duty 24/7 and ready to help at any time.

The minimum withdrawal amount per transaction at i98k is 30,000 Ks. Requests below this amount will not be processed. You must have at least that amount available in your balance before submitting a withdrawal request. Checking your balance first will keep things smooth.

Yes, at i98k withdrawals can only be transferred to the registered player's own wallet. Sending to a family member's or friend's wallet is not allowed. This policy is in place to protect account security and finances, and to keep players safe.

Football Betting Questions


Live Betting is a mode where you can place bets while a match is already in progress. At i98k, odds are adjusted in real time according to match events and results. It's a unique experience where you watch how the game unfolds mid-match — goal-scoring chances, good maung opportunities — and decide when to place your bet. Unlike pre-match betting, you can make decisions based on what's happening live on the pitch.

An accumulator (parlay) is a bet that combines two or more selections into a single wager. All selections must win for the full payout — if even one loses, the entire bet is lost. The odds are higher, which means bigger potential returns, but the risk is also higher, so it's best paired with a steady betting strategy.

Yes, i98k covers the English Premier League (EPL), Myanmar National League (MNL), UEFA Champions League, FIFA World Cup, and football matches from around the world. MNL matches are especially popular with local fans, who enjoy betting on them in sync with Myanmar time (MMT).

Football betting odds are most commonly displayed in decimal format. For example — if Team A is at 1.85 and you bet 10,000 Ks, a win returns 18,500 Ks, giving you a profit of 8,500 Ks. Asian Handicap is a format that gives the weaker team a goal advantage, reducing the possible outcomes from three to two, which makes matches more balanced for betting.

Once a match ends and the official result is announced, settlement is carried out shortly after. Winnings are credited to your account within a few minutes to a few hours of the final whistle. If there is an issue or a result dispute, contact i98k's 24/7 Live Chat and the team will look into it.

Live Casino


In live dealer games, real human dealers deal cards or spin the Roulette wheel, which you can watch in real time via HD video streaming. You can interact with the dealer through the chat function and enjoy a genuine casino atmosphere from home. Because you can see every action with your own eyes rather than relying on a Random Number Generator (RNG), the experience is fully transparent.

Yes, i98k's Live Casino is built to run smoothly on a mobile browser. No app download is needed — just access it directly through your browser. With a stable internet connection, the video is clear and you can play Baccarat, Roulette, Dragon Tiger, and more right from your phone without any issues.

In Baccarat, there are two sides: Player and Banker. You bet on which side will get a card total closer to nine. The score is the last digit of the total, so the side whose total is closest to nine wins. You can also bet on a Tie. It is simple and fast, which is why new players enjoy it.

In Roulette, a wheel containing numbers 0 to 36 is spun and you predict where the small ball will land. Betting options include — exact number (higher payout), Red / Black, Odd / Even, and various line bets. It is a game where you can play with strategy and balanced odds, not just pure luck.

At i98k's Live Casino tables, you can choose from tables with a variety of betting limits. From low-limit tables to high-limit VIP tables, every player can find a table that suits them. Limits vary depending on the table and game.

Deposit Questions


If your funds have not arrived more than 15 minutes after depositing, take a screenshot of your KBZPay / Wave Money / AYA Pay / CB Pay transfer as proof and contact i98k's 24/7 Live Chat. Provide your transfer reference number, amount, and deposit time and the support team will look into it and resolve it quickly.

i98k does not charge any platform fee for deposits. However, payment services like KBZPay and Wave Money may apply their own transfer fees. You can check those fees in their respective apps — i98k does not add any charges on top.

For every deposit at i98k, the minimum amount is 10,000 Ks regardless of the payment method. This threshold is the same across KBZPay, Wave Money, AYA Pay, and CB Pay. Deposits below this amount will not be processed and the request will be rejected.

At i98k, you can deposit and withdraw using KBZPay, Wave Money, AYA Pay, and CB Pay. All of these methods are widely available in Myanmar, process payments quickly, and are protected with SSL encryption. For the best experience, we recommend using KBZPay or Wave Money.

To deposit with KBZPay, follow these steps — (1) Log in to your i98k account and open the deposit section, (2) Select KBZPay, enter the provided KBZPay number and the amount, (3) Complete the transfer in the KBZPay app and get your transaction ID, (4) Submit your screenshot and i98k will process it — funds will arrive within 15 minutes after confirmation.

Ask the support team directly

If you have questions not covered in this FAQ, i98k's support team is available 24/7 in Burmese and ready to help. You can ask directly via Live Chat or send an email to [email protected]. Responses are fast so you can get back to playing without long waits.

24/7 Live Chat

Live Chat support that resolves your questions in Burmese instantly — available around the clock on Myanmar Standard Time.

Send an Email

Send your questions to [email protected] — the support team will get back to you.